Today my Wacom Cintiq stopped recognizing my stylus. It was working fine, then it stopped. This happens occasionally and usually I just reboot. That works, but I have to close out of everything to do that, which I don’t always want to do. Well, today I decided to do the smart thing and search the web for the right way to make my cintiq behave itself. So, a quick google search came up with the following video that completely solved my problem. It was so useful that I wanted to share it with you all.
(I’m working on a Window’s 7 laptop.)
Summary:
- Try turning the cintiq off and back on. (That didn’t work for me.)
- Right-click on “Computer” on your desktop or (for me) your start menu. Select “Manage”. Then double-click “Services and Applications”, then “Services”. Scroll down to “Wacom Professional Services” and click that. Look around. On the left there’s a link for Restarting the service. Click that. Now, if it’s like mine, it’ll be fixed. 🙂
Good luck! And thank you, shermtv, for your useful video!
Karen B. Jones - Illustrator 